1. Identification of the Data Controller
This Privacy Policy governs the processing of personal data collected via the online portal operated by:
| Data Controller | Zemljoradnička zadruga "POLJOPROMET" BrČko distrikt BiH Ograđenovac bb |
|---|---|
| Registered Office | Ograđenovac bb, 76000 BrČko, Bosnia & Herzegovina |
| Court Registration (MBS) | 4-130 (Osnovni sud BrČko distrikta BiH) |
| Tax ID (JIB) | 4600126950006 |
| Data Protection Officer Contact | [email protected] |
2. Information We Collect
Depending on your interactions with our advisory portal, we collect the following categories of information:
- Contact & Identification Data: Full name, farm/organization name, telephone number, and email address submitted through inquiry forms.
- Agronomic Inquiry Details: Plot size, geographical sector, crop history, and soil condition descriptions submitted for technical consultation.
- Technical Server Logs: IP address, browser type, operating system, and request timestamps strictly utilized for server integrity, DDOS mitigation, and protocol diagnostics.
3. Purpose and Legal Basis for Processing
We process personal information under the following legitimate grounds:
- To Provide Advisory Services (Contract / Pre-contractual): Responding to farmer inquiries, providing soil diagnostic reports, and delivering requested technical monographs.
- Legitimate Interests: Improving the functionality and usability of our educational portal and safeguarding system security.
- Legal Compliance: Fulfilling statutory cooperative reporting and tax obligations mandated under the laws of BrČko District and Bosnia & Herzegovina.
4. Data Retention Periods
Agronomic inquiry records and contact details are retained only for the duration necessary to conclude the advisory relationship or as required by commercial recordkeeping statutes (typically up to 5 years for official cooperative correspondences).
5. Your Rights as a Data Subject
Under applicable data protection legislation (including the Law on Protection of Personal Data of BiH and European GDPR standards), you possess the right to:
- Request access to copies of your personal data stored in our registry.
- Demand rectification of inaccurate or outdated agricultural contact records.
- Request erasure of your personal data ("Right to be Forgotten"), subject to legal recordkeeping obligations.
- Object to or restrict specific processing operations.
To exercise any of these rights, contact our supervisory desk at [email protected].
6. Security and Third-Party Disclosures
ZZ POLJOPROMET maintains technical and organizational security controls to prevent unauthorized access, alteration, or disclosure of data. We do not sell, rent, or monetize personal details to commercial advertising networks.